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Warranty

Unless otherwise stated, these are used goods that do not show any defects at the time of sale and are 100% functional. The goods may show visible signs of use and wear. We only take photos of the products we send on our e-shop. Therefore, the current condition of the goods can be seen in the photos. We recommend viewing all photos!

The buyer is aware that he is buying used goods.

We provide a 1-year warranty on used goods purchased from us. In the case of new goods, the warranty is 2 years.

Complaint

The complaint can be made at our sales warehouse, where we can immediately solve your problem by exchanging or refunding your money.

Alternatively, you can send it by courier to the address Lyže Pardubice s.r.o., Palackého 2548, Pardubice, 530 02. In this case, we recommend that you first contact us via e-mail lyzejete@seznam.cz or phone 775 02 70 95. We will agree on the procedure in advance and choose the best solution for you and solve the problem to your satisfaction.

Purchased goods can be returned within 14 days according to the law without giving a reason. In this case, the buyer pays the postage!

When making a complaint, it is always necessary to provide an invoice or receipt and briefly state the reason for the complaint (handwritten is enough).

When sending any goods to us, it is always necessary to send the package to the shop address on Palackého Street 2548, because it is not in our power to drive to, for example, the post office, etc. and pick up the package if it was sent to the company's registered office address!!!

The seller is not responsible for damage to health and property caused by the use of goods purchased in the e-shop www.lyzejete.cz

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